Online shopping makes it easy and convenient to search for – and buy – the must have items on your wish list.  Before you buy, follow these tips on avoiding hassles, getting the right product at the right price, and protecting your financial information.

To make sure you’re getting the best deal, compare products.  Do research online, check product comparison sites, and read online reviews.

Confirm that the seller is legit.  Look for reviews about their reputation and customer service, and be sure you can contact the seller if you have a dispute.

Pay by credit card to ensure added protections, and never mail cash or wire money to online sellers.

Keep records of online transactions until you get the goods.

Report online shopping fraud.

For more information, click here.

Teaching Suggestions

• Ask students if they have shopped online. If so, what have been their experiences?
• Why is it important to confirm the online seller’s physical address and phone number?
• If you return an item, who pays the shipping costs or restocking fee?

Discussion Questions

1. What should you do if you get an e-mail or pop-up message that asks for your financial information while you are browsing?
2. Why is it important to read the seller’s description of the product closely, especially the fine print?
3. Why is e-mail not a secure method of transmitting financial information, such as, your credit card, checking account, or Social Security number?
4. Where can you file a complaint to report online shopping fraud?