Digital scams and fraud reported by banks are increasing, and not all involve new technology. Many of these deceptions involve low-tech human error.
Fraud involves an unauthorized person accessing your bank account to make purchases or other transactions. While scams occur when a criminal tricks a person into sending money under false pretenses.
Social engineering scams involve a fraudster attempting to trick a victim into sending them money. This cybercrime may occur as phishing (by email), vishing (voice messages), or smishing (text messages).
To protect yourself, cybersecurity experts suggest the following:
- Confirm that a sender’s email is valid. Scammers use similar but slightly different email addresses than the official ones.
- Don’t click on suspicious links, which could result in going to a false website.
- Be skeptical of messages with generic greetings and signatures; also, beware of poor grammar and spelling in the message.
- Avoid downloading attachments in suspicious, unsolicited messages.
- Verify money requests. Be sure to look up a company’s legitimate phone number and address online rather than the one provided in an email.
- Beware of the safety of your phone and home computer. You may have accidentally checked a box in the past to allow access to what you thought was a “trusted” device.
For additional information on bank scams and fraud, click here.
Teaching Suggestions
- Have students talk to others to obtain suggestions for avoiding scams and fraud.
- Have students create a one-minute podcast with a scam example and how to avoid it.
Discussion Questions
- What suggestions might be offered to a bank or credit union to help them inform their customers about how to avoid scams and fraud?
- Describe actions a person might take if they were a victim of a scam or fraud.