Social Security impersonation scams impact all age groups and remain one of the most common government imposter scams reported to the Federal Trade Commission.

“I strongly urge our citizens to be vigilant and protect themselves from criminal threats,” said Lee Dudek, Acting Commissioner of Social Security. “Scammers use fear and pressure to steal money or personal information and I implore Americans to hang up, ignore the messages, and report any scam attempts to oig.ssa.gov.”

Social Security will never tell you that your Social Security number is suspended; contact you to demand an immediate payment; threaten you with arrest; ask for your credit or debit card numbers over the phone; request gift cards, wire transfer, gold, cash, cryptocurrency; or promise a Social Security benefit approval or increase in exchange for information or money.

Criminals use sophisticated tactics to trick potential victims into disclosing personal and financial information. Be skeptical and on the lookout for these red flags: Typically, they use these P’s – Pretend, Prize or Problem, Pressure, and Payment. For example, scammers pretend they are from Social Security in phone calls, texts, emails, websites, or direct messages on social media, and claim there is a problem with the person’s Social Security benefits or Social Security number. The scammer’s caller ID may be spoofed to look like a legitimate government number. Scammers may also send fake documents to pressure people into complying with demands for information or money. Other common tactics include citing “badge numbers,” using fraudulent Social Security letterhead, and creating imposter social media pages to target individuals for payment or personal information.

Social Security employees do contact the public by telephone for business purposes. Ordinarily, the agency calls people who have recently applied for a Social Security benefit, are already receiving payments and require an update to their record, or have requested a phone call from the agency. If there is a problem with a person’s Social Security number or record, Social Security will typically mail a letter.

To report a scam attempt, go to oig.ssa.gov.

For more information, go to www.ssa.gov/scam, Social Security and OIG Partner for National Slam the Scam Day | SSA  and www.ssa.gov/fraud.

Teaching Suggestions:

• Ask students if they or their family members have been contacted by Social Security employees?  If so, what was the reason for the contact?
• Ask students if they have ever called Social Security local office?  If so, what was their experience with the office?

Discussion Questions:

1. What can people do to protect themselves from criminal threats by fraudsters?
2. What are examples of tactics that scammers use to steal your money and personal information?