AI, like other technological advancements, will transform the way that many of us work. It holds enormous potential both to enhance opportunity and prosperity for workers and to exacerbate inequity, bias and job displacement. 

On Oct. 30, 2023 President Biden issued a landmark Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence. This executive order advances the comprehensive strategy for governing the development and use of artificial intelligence safely and responsibly. A key component of that strategy is the commitment to support our nation’s workers. This commitment involves ensuring that workers not only benefit from AI’s opportunities, such as new jobs and improved job quality, but are also protected from its dangers, including job displacement, discrimination, the undermining of workers’ rights and worsening job quality.

The scope of AI use in the workplace, both now and in the future, is expansive and dynamic. AI encompasses machine-based systems capable of learning human-like tasks, such as making predictions, recommendations or decisions. It can track workers, measure and predict their output, set performance goals, and recommend performance-based rewards or sanctions. AI systems can also process job applications, assess qualifications and identify top candidates for an HR professional. Generative AI capable of creating original content can, for example, draft new emails to clients based on previous exchanges, provide enhanced support to customer service agents and write new software code. While these examples demonstrate AI’s potential to increase workers’ productivity and efficiency, this technology also poses risks of deteriorating job quality, embedding bias or replacing workers altogether.

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Teaching Suggestions

• Ask the students to make a list of risks that Artificial Intelligence AI) poses to workers.
• Ask students if state and federal governments should engage with employers, AI developers, unions, worker advocates and researchers in order to develop best practices of the use of AI.

Discussion Questions

1. Why is the federal government concerned with the use of AI in the workplace?
2. What are potential benefits of AI in the workplace?
3. What might be implications of employers using AI to collect data on workers, including issues such as data privacy, ownership and transparency?